'What are the uni-cosmetics.com general terms and conditions?'

This is an important section of the site explaining the terms and conditions you are agreeing to when you use/shop from the uni-cosmetics.com website. 


Unless otherwise specified, the materials on uni-cosmetics.com are directed solely at consumers who access uni-cosmetics.com. Those who choose to access uni-cosmetics.com from other locations are responsible for compliance with our local laws if and to the extent these local laws are applicable.

Any contract between us, whether for use of uni-cosmetics.com or in relation to the purchase of products or services through the site will be governed by the laws of Kosovo and all parties submit to the non-exclusive jurisdiction of the Kosovo Courts.

Any contract will be communicated in English and in Albanian.

Where we refer to 'best-selling' products on uni-cosmetics.com, it is based on the number of products sold online during the last 7 days. Where a product is labeled products with discounts', it means the particular product list has different amounts of discounts percentage for a certain amount of time.

We have taken every care in the preparation of the content of uni-cosmetics.com, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, UNI Cosmetics disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.

UNI Cosmetics shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. 

Certain hypertext links in this site may lead to other websites, which are not under the control of UNI Cosmetics. When you activate any of these you will leave the uni-cosmetics website and UNI Cosmetics has no control over and will accept no responsibility or liability for the material on any website which is not under the control of UNI Cosmetics.

We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.

The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of UNI Cosmetics, or any of their employees or agents.

These terms and conditions shall be governed by and construed in accordance with Kosovar law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

UNI Cosmetics reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.


All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by UNI Cosmetics for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.


All designs, text, graphics and their selection and arrangement on this website are the copyright of UNI Cosmetics or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without UNI Cosmetics prior written consent is strictly prohibited.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted.  Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

UNI Cosmetics reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If any items are not available and you paid using a debit/credit card you will not be charged for the cancelled items.

We accept payment by most major credit or debit cards. Payment will be debited from your account when we dispatch your purchase. We also accept UNI Cosmetics Card points, the points will be deducted as soon as you place your order. 

All orders are subject to validation checks and authorization by the card issuer. We may submit your order to a third party fraud screening provider who securely reviews orders on behalf of uni-cosmetics to eliminate fraud and safeguard our customer’s transactions. We may also submit your address, date of birth and the value of your order to third party. We will not be liable for any delays to your order this may cause. If the issuer of your payment refuses to authorize payment to us, we will not be liable for any delay or non-delivery. Orders can be delivered WORLDWIDE.

Payment Options

  • Banking card payment (Visa, Master Card, Maestro etc.)
  • Payment after getting the order (available only for the territory of the Republic of Kosovo, Albania and North Macedonia)
  • Banking transfer
  • ProCredit Bank:
    • Company Name: UNI L.L.C.
    • Address: Veternik, no. 179, 10 000 Pristina, Republic of Kosovo
    • Bank Name: ProCredit Bank Kosovo J.S.C
    • Account Number: 1189006791000179
    • IBAN: XK051189006791000179
  • TEB Bank:
    • Company Name: UNI L.L.C.
    • Address: Veternik, no. 179, 10 000 Pristina, Republic of Kosovo
    • Bank Name: TEB Bank
    • Account Number: 2033000070613776
    • IBAN: XK052033000070613776

  • Western Union – Labinot Vitia, 10 000 Pristina, Republic of Kosovo
  • Money Gram – Labinot Vitia, 10 000 Pristina, Republic of Kosovo

      We are the first company in Kosovo from the limited liability companies that we have enabled our clients to make their payments with banking cards online.

      Price information 

      uni-cosmetics.com has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within 'My account' as a way of re-ordering items, prices on your previous order may no longer be valid.  However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT where appropriate.

      Trading name and address

      uni-cosmetics.com is a trade name of the company: UNI L.L.C., with address: Veternik, no. 179, 10000 Prishtina, Republic of Kosovo, with unique identification number: 810825648, registered in Kosovo on 20.03.2013.

      What are the general UNI Cosmetics Card scheme conditions?

      1. The UNI Cosmetics Card scheme and UNI Cosmetics Card associated clubs and benefits are operated by UNI L.L.C, with address: Veternik, no. 179, 10000 Prishtina, Republic of Kosovo.
      2. To understand the latest terms and conditions or for general enquiries please contact the UNI Cosmetics team using the contact us link.
      3. UNI Cosmetics can cancel, withdraw or alter the scheme, including these terms and conditions or any individual UNI Cosmetics Card account, at any time.
      4. The UNI Cosmetics Card scheme is only valid at www.uni-cosmetics.com.
      5. If we identify that you hold two or more UNI Cosmetics Card accounts, we may merge them into one account at our discretion.
      6. The UNI Cosmetics Card scheme is for personal use only; business use is strictly prohibited and constitutes abuse. UNI Cosmetics reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage.
      7. UNI Cosmetics can take any action it considers appropriate, including removing or suspending a UNI Cosmetics Card account and points accrued, if we have reason to believe you are abusing the scheme or associated clubs and offers.
      8. UNI Cosmetics will remove UNI Cosmetics Card points from UNI Cosmetics Card accounts that haven't been used for two years or have been closed.
      9. To benefit from the UNI Cosmetics Card scheme, you must be aged 13 years or over. UNI Cosmetics will not communicate with a customer until an appropriate age of consent is reached, excluding the distribution of their permanent UNI Cosmetics Card.

      What are the website offers and promotions terms and conditions?

      General offer terms and conditions

      • All offers are subject to availability.
      • Availability while stocks last.
      • UNI Cosmetics reserves the right to limit certain offers to 1 order per customer as defined by their email address and/or credit card address and/or delivery address.
      • Offers are non-transferable.
      • UNI Cosmetics reserve the right to withdraw our offers without notice.
      • Promotional offers and events online may differ to those in our stores due to differences in the range of products available, the length of time the offer is available, and the operational costs involved. We are however committed to ensure our prices are fair and clear.

      UNI Cosmetics Advantage Card Points

      • Points cannot be spent on the mobile phone top ups.
      • Online points are not given on gift boxes or delivery charges.

      What are the terms and conditions of the UNI Cosmetics app?

      Shopping with UNI Cosmetics has never been better with all the handy features in the UNI Cosmetics app, including access to all the latest, fantastic offers that are tailored just for you. Select the offers you love and load them instantly onto your UNI Cosmetics Card. It's that simple! 

      My offers

      Once you have entered your UNI Cosmetics Card number you will be given access to the latest personalized offers for you to use in store. All you will need to do is activate the offer and it will instantly be downloaded to your UNI Cosmetics Card. If you don't have a UNI Cosmetics Card you can sign up from this page and start enjoying your offers as soon as you receive your UNI Cosmetics Card.


      You can access all the latest product discounts and special offers when you access our mobile uni-cosmetics.com website using the shop button. You can register, search for products and complete an order all while on the move.


      If you would like to see the latest ratings and reviews for a product in store that is available online you can obtain these easily. The scanner will search for the product on uni-cosmetics.com then display the product information on your screen including the ratings and reviews for you to look through; helping you to find the information you need about our products at the touch of a finger.


      Can't find your nearest UNI Cosmetics Store? Our locator can use GPS to help you find your way, or you can search by postcode or town.


      From here you can rate or share our App and access the help section for more information on using the UNI Cosmetics App.